Wallet & KYC

Verification and withdrawal flow

How identity verification, withdrawal requests and the minimum KYC documents work on COMEsportsdaily. Customer care responds within four hours.

KYC documents

The minimum documents we need

Identity

Government-issued photo ID (Aadhaar, PAN, Passport or Driver's Licence). The document must be valid; expired documents are not accepted.

Identity

Address

Aadhaar (front and back), utility bill (electricity or water) issued within the past three months, or a bank statement issued within the past three months.

Address

Bank

Cancelled cheque, bank statement, or passbook first page showing the holder's name, account number, IFSC and bank branch.

Bank

Live photo

Selfie holding the photo ID. The face must be visible and clear; the photo ID must be readable in the same frame.

Photo
Withdrawal

How withdrawal requests flow

1

Submit

From the customer care portal, choose ‘Withdraw’. Enter the amount and confirm.

Step 1
2

Review

Customer care reviews the request within four hours. KYC and contest settlement are confirmed.

Step 2
3

Bank credit

The amount is credited to the registered bank account within 24 hours. Most clear on the same business day.

Step 3
Quick answers

Reader questions, answered

The first review is within four hours; full approval within 48 hours if the documents match.
The bank account must match the name on the KYC documents. There is no exception.
No. Each account can register only one bank account at a time.
Limits depend on the contest platform. Customer care can adjust where applicable.
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